Privacy policy

This policy describes the current Veylen Studios website and consultation-booking flow.

Information collected

When you book a consultation, Veylen Studios collects your name, email address, optional phone number, optional project description, selected time, and the consent record required to create the booking. The service may also process basic technical and security information needed to operate, protect, and troubleshoot the website.

How information is used

Information is used to display availability, hold and confirm consultation times, communicate about the requested consultation, respond to project inquiries, prevent abuse, maintain records, and improve the reliability of the service.

First-party website measurement

Veylen measures how this website is used with its own first-party tool: which pages are viewed, how long a page stays on screen, how far it is scrolled, which sections come into view, which links and buttons are clicked, and whether a visit ends in a contact click or a submitted form. A random identifier is stored in your browser's local storage so that return visits can be counted. It is not a cookie, it is not shared with any advertising network, and it carries no name, email address, or form contents. Records may include the page path, the referring site, device type, language, and any campaign parameters in the URL. No browser fingerprinting is used. Turn measurement off in this browser.

Booking attribution

When a consultation is submitted, the booking may store the booking-page URL, referring page, campaign parameters, and an agent-platform label included in the URL. This first-party attribution helps Veylen understand which pages or AI referrals lead to consultations. It is stored with the booking and does not use a cross-site advertising cookie.

Private management links

A new booking receives a private signed link for viewing, cancelling, or rescheduling. Anyone with that link may manage the booking, so it should not be shared publicly.

Marketing

Booking consent does not enroll you in marketing. Marketing consent, if introduced, will be requested separately.

Service providers

Veylen Studios uses infrastructure providers to host the website, run server functions, and store booking records. Those providers process information only as needed to provide their services and under their own applicable terms.

Retention and deletion

Information is retained for as long as reasonably needed to manage consultations, maintain business and security records, resolve disputes, and meet applicable obligations. To request access, correction, or deletion, email hello@veylenstudios.com. Some records may be retained where reasonably required for security, legal, or transactional purposes.

Security

Reasonable technical and organizational measures are used to protect submitted information. No internet service can guarantee absolute security.

Changes

This policy may be updated when the website, booking system, processors, or legal requirements change. The effective date above will be revised when material changes are published.

Contact

Questions may be sent to hello@veylenstudios.com.